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  I do not see the advancement (browsing) buttons in the window

This issue can happen sometimes in different browsers. If this happens, please try either:

  • Closing the module window and reloading it from the module launch page.
  • Switching to Internet Explorer and using that browser. (IE has been heavily tested with AO).

If you have tried the two above solutions and still cannot resolve this issue, please contact support@medportal.ca and one of our friendly support team will be more than happy to assist you.

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Featured Solutions

  I do not see the advancement (browsing) buttons in the window

This issue can happen sometimes in different browsers. If this happens, please try either:

  • Closing the module window and reloading it from the module launch page.
  • Switching to Internet Explorer and using that browser. (IE has been heavily tested with AO).

If you have tried the two above solutions and still cannot resolve this issue, please contact support@medportal.ca and one of our friendly support team will be more than happy to assist you.

Back to solutions

Frequently Asked

  I do not see the advancement (browsing) buttons in the window

This issue can happen sometimes in different browsers. If this happens, please try either:

  • Closing the module window and reloading it from the module launch page.
  • Switching to Internet Explorer and using that browser. (IE has been heavily tested with AO).

If you have tried the two above solutions and still cannot resolve this issue, please contact support@medportal.ca and one of our friendly support team will be more than happy to assist you.

Back to solutions

Latest

  I do not see the advancement (browsing) buttons in the window

This issue can happen sometimes in different browsers. If this happens, please try either:

  • Closing the module window and reloading it from the module launch page.
  • Switching to Internet Explorer and using that browser. (IE has been heavily tested with AO).

If you have tried the two above solutions and still cannot resolve this issue, please contact support@medportal.ca and one of our friendly support team will be more than happy to assist you.

Back to solutions