Medportal Documentation
Help system
Opening a PDF link in your browser gives an error
If you're using Chrome you can try disabling Chrome's PDF handler plugin.
Step 1: Open Chrome and type "about:plugins" into the omnibox at the top.
Step 2: Scroll down and find Chrome PDF Viewer.
Step 3: Click the "Disable" link to prevent PDFs from loading within Chrome.
That's it! Now you can choose to download or open PDFs with the standalone reader you have installed on your PC. And if you ever change your mind, the option will be in the same place with an "Enable" link to bring it back.
If you are not using Chrome, please try right clicking on it and selecting 'Save as' or 'Save link as' depending on your browser. Locate it on your desktop or wherever you saved it to and right click and select 'open with' and chose Adobe Reader or Adobe Acrobat.
Featured Solutions
Opening a PDF link in your browser gives an error
If you're using Chrome you can try disabling Chrome's PDF handler plugin.
Step 1: Open Chrome and type "about:plugins" into the omnibox at the top.
Step 2: Scroll down and find Chrome PDF Viewer.
Step 3: Click the "Disable" link to prevent PDFs from loading within Chrome.
That's it! Now you can choose to download or open PDFs with the standalone reader you have installed on your PC. And if you ever change your mind, the option will be in the same place with an "Enable" link to bring it back.
If you are not using Chrome, please try right clicking on it and selecting 'Save as' or 'Save link as' depending on your browser. Locate it on your desktop or wherever you saved it to and right click and select 'open with' and chose Adobe Reader or Adobe Acrobat.
Frequently Asked
Opening a PDF link in your browser gives an error
If you're using Chrome you can try disabling Chrome's PDF handler plugin.
Step 1: Open Chrome and type "about:plugins" into the omnibox at the top.
Step 2: Scroll down and find Chrome PDF Viewer.
Step 3: Click the "Disable" link to prevent PDFs from loading within Chrome.
That's it! Now you can choose to download or open PDFs with the standalone reader you have installed on your PC. And if you ever change your mind, the option will be in the same place with an "Enable" link to bring it back.
If you are not using Chrome, please try right clicking on it and selecting 'Save as' or 'Save link as' depending on your browser. Locate it on your desktop or wherever you saved it to and right click and select 'open with' and chose Adobe Reader or Adobe Acrobat.
Latest
Opening a PDF link in your browser gives an error
If you're using Chrome you can try disabling Chrome's PDF handler plugin.
Step 1: Open Chrome and type "about:plugins" into the omnibox at the top.
Step 2: Scroll down and find Chrome PDF Viewer.
Step 3: Click the "Disable" link to prevent PDFs from loading within Chrome.
That's it! Now you can choose to download or open PDFs with the standalone reader you have installed on your PC. And if you ever change your mind, the option will be in the same place with an "Enable" link to bring it back.
If you are not using Chrome, please try right clicking on it and selecting 'Save as' or 'Save link as' depending on your browser. Locate it on your desktop or wherever you saved it to and right click and select 'open with' and chose Adobe Reader or Adobe Acrobat.